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\n Blackfox : why Blackfox?\n \n \n 1\n <\/span>\n <\/h4>\n
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\n \n For whom and for what purposes are Blackfox products intended?<\/strong>\n <\/a>\n <\/h5>\n <\/div>\n
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All our products are designed and manufactured for outdoor leisure activities, including occasional gardening and DIY work and walking. They are not suitable for professional use or wearing for long hours daily.<\/span><\/span>
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\n Choose your Blackfox products\n \n \n 10\n <\/span>\n <\/h4>\n
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\n \n Clogs or garden shoes, how do I choose?<\/strong>\n <\/a>\n <\/h5>\n <\/div>\n
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This depends on the intended use and the degree of comfort you are looking for. Do you want to slip them on quickly to get from your house to your garden and back? Clogs will be the most suitable. There are garden clogs with a completely open heel and clogs with a slight edge; it's a matter of preference! On the other hand, if you want your foot to be well-supported for more extended wear, for example, opt for garden shoes. EVA shoes offer more lightness and rubber shoes more flexibility, so the product material will guide your choice. In terms of footwear, when you will use it is important. Some shoes have a neoprene lining that keeps your feet warm while you are gardening.
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\n \n What kinds of products can I use in the snow?<\/strong>\n <\/a>\n <\/h5>\n <\/div>\n
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You can wear your rubber boots or your PVC boots to go out in the snow, but for walking in the snow specific shoes in synthetic rubber are a better choice (the SEBS grips well on snowy ground). If you will be wearing your boots in the garden, chose those that are neoprene or imitation fur-lined. Another option is to wear a sock (usually fleece) in your standard, unlined boots.
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\n \n Which products should I choose for my children?<\/strong>\n <\/a>\n <\/h5>\n <\/div>\n
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Children's boots nowadays are fun, colourful and playful! Choose a model that your child also likes; it will make putting the boots on easier! With themes involving tractors, adventurers and sailors, there is something for everyone! If you are looking for flexibility, choose rubber boots. If lightness is the main criterion, synthetic rubber boots are ideal for your child. Size-wise, even though children's feet grow quickly, never take a size that is too big, as your child's foot could slip out of the boot. You can see you have the correct size when your child's heel is slightly loose.
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\n \n Which boots should I choose for occasional gardening or walking?<\/strong>\n <\/a>\n <\/h5>\n <\/div>\n
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Most natural rubber boots are also very suitable for this type of use, but there are now alternatives: synthetic rubber boots based on EVA or SEBS. These rubber garden boots have the distinction of being very light. Less flexible than natural rubber, EVA is nevertheless suitable for occasional gardening and occasional walks.<\/p>


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\n \n Which boots should I choose for prolonged gardening?<\/strong>\n <\/a>\n <\/h5>\n <\/div>\n
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If you garden quite frequently, it is advisable to choose boots made from predominantly natural rubber. Made in part from latex (a natural material derived from plants like the Hevea or \"latex tree\"), rubber boots provide softness and flexibility. They allow you to garden and walk around comfortably for prolonged periods. Highly resistant to abrasion and tearing, PVC boots are more rigid than natural rubber.
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\n \n What boots should I choose if I have wider calves?<\/strong>\n <\/a>\n <\/h5>\n <\/div>\n
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While the size is obviously important for comfort in your garden boots, the space you have between the boot and your calf is also essential. So consider your calf size when choosing a suitable garden boot. Also, think about how you want to wear your boots - trousers tucked in or not? Depending on the size of your calf, choose between boot or half-boot models. Some boots have gussets and buckles that allow you to adjust your boot to suit your calf size and the space you want to leave. Remember also that rubber boots are softer and more flexible than other materials and, therefore, better suited to different calf sizes.<\/p>


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\n \n What type of products should I choose for winter?<\/strong>\n <\/a>\n <\/h5>\n <\/div>\n
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Boots and shoes\/boots designed especially for cold weather are sold in garden centres and DIY stores. With synthetic fur, fleece, or neoprene, they provide excellent warmth and comfort in winter. Neoprene, also used for wetsuits, is an isothermal material that keeps a constant temperature. So you won't need to put socks in your boots anymore!
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\n \n What product can I use for digging?<\/strong>\n <\/a>\n <\/h5>\n <\/div>\n
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This gardening activity requires special equipment. It is advisable to choose shoes or boots made of PVC or rubber, with a reinforcement in the sole. This element reinforces the shoe at the point of contact with the spade and will make digging easier.
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\n \n How do I choose between boots, shoes or garden boots?<\/strong>\n <\/a>\n <\/h5>\n <\/div>\n
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Aesthetics is the first factor that will influence your choice. Nowadays, garden boots come in more on-trend colours and patterns. So you can choose between more fashionable or more classic boots. The activities you undertake, the frequency and the weather will also determine your choice. Indeed, if the weather is rainy and the soil is wet, garden boots will be more appropriate to cover the lower leg, especially when you are planting, or mowing the lawn in early spring and late autumn. Easier to put on and lighter, boots\/shoes are easy to put on and take off; they are ideal in dry weather when you have to dig, weed or prune, for example. Booties are also more practical if you have to go back and forth between indoors and outdoors. Ideally, get a pair of boots plus a pair of booties, which will allow you to be comfortable whatever the season and whatever you are doing.
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\n \n How do I choose my pair of boots?<\/strong>\n <\/a>\n <\/h5>\n <\/div>\n
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Choose your pair of boots according to the use you wish to make of them (gardening, walking, etc.). It is also important to choose boots according to the qualities you are looking for: a light boot, a flexible boot, a warm boot ... Choose the boots that work best for the activities you are undertaking.
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\n Contacting customer service\n \n \n 1\n <\/span>\n <\/h4>\n
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\n \n How do I contact customer service?<\/strong>\n <\/a>\n <\/h5>\n <\/div>\n
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Please contact us by email via the contact form below, by phone at +33 2 41 63 35 36, or via chat (during customer service opening hours). We will reply as soon as possible (within 48 hours maximum, excluding weekends and public holidays).
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\n Looking after your Blackfox products\n \n \n 3\n <\/span>\n <\/h4>\n
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\n \n How to look after your synthetic rubber boots?<\/strong>\n <\/a>\n <\/h5>\n <\/div>\n
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Synthetic rubbers (EVA or SEBS) require little maintenance; a wash with plain water and soap, if necessary, is sufficient. However, we do not recommend leaving your garden boots near a source of heat (fireplace, veranda, direct and prolonged sunlight), as this could alter the product.
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\n \n How do I care for my plastic boots?<\/strong>\n <\/a>\n <\/h5>\n <\/div>\n
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PVC boots are easy to maintain, as soapy water is all that is needed to clean them. Avoid storing your garden boots near a source of heat (heating, fireplace, veranda, direct and prolonged sunlight) to avoid altering the product.
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\n \n How do I care for my predominantly natural rubber boots?<\/strong>\n <\/a>\n <\/h5>\n <\/div>\n
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Made partly from latex, a natural material, you should maintain your rubber garden boots about once a quarter by applying a silicone spray. After each use, it is best to store your pair of rubber boots upright, in a dry place out of the sun, ideally turning them upside down so that dust and dirt do not fall in. Do not leave your rubber boots near a heat source such as a heater, on a veranda or in direct sunlight.
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\n My account\n \n \n 5\n <\/span>\n <\/h4>\n
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\n \n What can I do with my account?<\/strong>\n <\/a>\n <\/h5>\n <\/div>\n
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- Track the status of the order you have just placed (from its preparation in our warehouses to its shipment).<\/p>

- Follow its progress until delivery.<\/p>

- Print your invoice.<\/p>

- Manage and modify your personal data<\/p>

- Manage your returns.<\/p>

- Manage and remember your delivery addresses.<\/p>

- Manage your favourite items.<\/p>

- Manage your subscription to our newsletter? <\/p>

- Contact us.<\/p>


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\n \n Why do I need to create an account?<\/strong>\n <\/a>\n <\/h5>\n <\/div>\n
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To process your order as efficiently as possible and to be able to deliver to you, we need, in particular for the delivery, your postal address(es) and telephone number (in case the delivery company needs it). Your personal data related to the creation of the account are used only in the framework of the commercial relationship. We do not rent, sell or share your personal data.<\/span><\/span>
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\n \n I can't remember my password<\/strong>\n <\/a>\n <\/h5>\n <\/div>\n
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Go to your account login page (top right, button in the shape of a person). Click on the \"Forgot your password?\" link in the \"Already have a Blackfox account?\" area. Then enter your email address and follow the suggested steps.<\/span><\/span>
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\n \n How can I change or delete my personal data?<\/strong>\n <\/a>\n <\/h5>\n <\/div>\n
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Go to your space, under the heading 'My information'. From this section, you can modify your personal information or delete your account by clicking on the 'Delete my account' button at the bottom left. <\/span><\/span>
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\n \n How do I create my account on the blackfox-shop.com website?<\/strong>\n <\/a>\n <\/h5>\n <\/div>\n
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Click on the person icon at the top right of your screen. Then enter the information requested.<\/span><\/span>
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\n My delivery\n \n \n 6\n <\/span>\n <\/h4>\n
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\n \n On Blackfox-shop.com, which countries are eligible for delivery?<\/strong>\n <\/a>\n <\/h5>\n <\/div>\n
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At the moment, the black fox is delivering to mailboxes in these countries: France (metropolitan France only), Germany, Austria, Belgium, Italy, Spain, Portugal, Luxembourg, Netherlands, Ireland.<\/span><\/span>
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\n \n What are the delivery options available on blackfox-shop.com?<\/strong>\n <\/a>\n <\/h5>\n <\/div>\n
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You can choose from these delivery methods: <\/span><\/p>